FAQ

Can I receive Digital Radio in my area?
To check if you can receive Digital Radio Broadcasts in your area visit the Digital Radio Plus web site and use the Can I get DAB+ Digital Radio? Post Code ...
Thu, 6 Apr, 2017 at 1:38 PM
Where can I get my THOR MK4, MKIV, PM-SW121 Sub woofer serviced?
We have our Sub modules serviced by Wave Communications, you can contact them directly. Henry Hake Wave Communications Phone (03) 9884-4478 or email e...
Thu, 6 Apr, 2017 at 2:02 PM
Where can I get my Krakatoa, PM-SW 101 Sub Woofer serviced?
We have our Sub modules serviced by Wave Communications, you can contact them directly. Henry Hake Wave Communications Phone (03) 9884-4478 or e...
Thu, 6 Apr, 2017 at 2:03 PM
How do I complete a Factory reset on my RR10 POCKET Radio
To complete a factory reset on the RR10 POCKET Radio, side the Lock mode to on and then press and hole the scroll wheel for approx. 4 sec’s then you will se...
Tue, 30 Jul, 2019 at 10:46 AM
Why does my amplifier hum?
An audio problem called a ground loop is a common cause of hum problems. Slight differences in the AC voltage levels between two pieces of equipment creates...
Tue, 30 Jul, 2019 at 11:33 AM
RR40 Clock Radio can't preset stations
To access the Preset store function you must press and hold the Preset button until you see "Preset Store" in the display. if you just press for a...
Mon, 5 Aug, 2019 at 8:45 AM
Why is the time on my RR40 Clock Radio behind, even when I reset the time,
The DAB+ radio updates its time from the DAB+ Radio broadcasts, a Station may not be broadcasting the correct data so try changing to another radio station ...
Mon, 9 Dec, 2019 at 5:18 PM
How do I store Preset stations on my RR10 Pocket Radio?
To save a station press and hold (for 2 – 3 seconds) the Preset button until you see “DAB Memory” in the display then use the scroll dial to select the save...
Mon, 11 Oct, 2021 at 8:50 AM
RR35 Sunrise Clock Radio when using the dimmer buttons on the rear cannot get the dimmer to stay on the lowest setting
To make adjustments to the Blacklight function enter the Menu system by holding down the Menu button,  then using the + button next to the Select button re...
Thu, 24 Feb, 2022 at 4:09 PM